A Roadmap to Integrated Care



Thanks to all who attended the Integration Conference in Branson. We hope you found the conference informative and exciting, and that you are able to take back useful information and planning to the organizations you serve. Many have requested copies of the PowerPoint presentations from the conference, and the same can be found below.

PowerPoint presentations

Burrell – Reynolds 2015 Part 1 – Partnerships
Burrell – Reynolds 2015 Part 2 – Health Behavioral Change
Burrell – Reynolds 2015 Part 3 – Financing
DF – Branson Missouri 20150603 1
DF – Branson Missouri 20150603 2
IMBH – Melek Norris – 06-03-2015
Integration Burrell June 2015 v. 2
Missouri EBP recovery
Roadmap to Integrated Care Presentation Thomlinson Ziegler Condor 6.4.15
Roadmap to Integrated Care Research and Integrated Care presentation 6.4.15


Burrell Behavioral Health and Forest Institute are pleased to announce the program for this stellar conference event. A year of planning has gone into bringing together a diverse group of individuals dedicated to helping organizations integrate behavioral health and primary healthcare services. As the title of the conference indicates, agencies working toward integration are fully aware of the many divergent paths and often confusing roadmap to successful integration. Henry Miller once said “One’s destination is never a place, but a new way of seeing things.” It is the sincere hope of the organizations involved that this conference will help healthcare professionals and administrators with the information they need to avoid the pitfalls and potholes in the road to improved living for our patients — to have the information provided over the course of these three days allow you to see things in a new way — and, most of all, to celebrate the journey. We’re glad to have you as our travel companion the next few days!

The Planning Committee

Jennifer Baker, PsyD, LMFT
Cathy Leiboult
Robynne M. Lute, PsyD
Denise Mills
William O’Donohue, PhD
Charles Thomas, MD
Paul Thomlinson, PhD




Who Should Attend:

Anyone working in primary care or behavioral health, including administrators, physicians, nurses, psychologists, social workers, and counselors, will find this conference helpful in finding opportunities for enhancement of services and systems with integration, as well as personal and professional growth.

Continuing Education Credits

Burrell Behavioral Health is committed to an ongoing process consisting of formal learning activities that (1) are relevant to psychological practice, education and science, (2) enable psychologists to keep pace with emerging issues and technologies, and (3) allow psychologists to maintain, develop, and increase competencies in order to improve services to the public and enhance contributions to the profession.

Burrell is approved by the American Psychological Association to sponsor continuing education for psychologists. Burrell maintains responsibility for the program and its content. This three day conference is approved for 20 hours of continuing education. This workshop is to be considered an intermediate to advanced level of training.

The Greene County Medical Society (GCMS) designates this live educational activity for a maximum of 20.0 AMA PRA Category 1 Credits™. Physicians should only claim credit commensurate with the extent of their participation in the activity.

This activity has been planned and implemented in accordance with the Essential Areas and policies of the Missouri State Medical Association through the joint sponsorship of the Greene County Medical Society and Burrell Behavioral Health.

The Greene County Medical Society is accredited by the Missouri State Medical Association to provide continuing medical education for physicians.

This CME activity is funded by Burrell Behavioral Health with no commercial involvement.

Non-faculty disclosure: CME planners and staff reported no financial relationships that they or their spouse or partner have or have had within the preceding 12 months with commercial entities that produce or provide health care products or services. (Planning committee listed previously).

Faculty Disclosure: All presenters have disclosed any financial relationships with proprietary entities producing health care goods or services related to the content of this activity and these disclosures will be part of their handouts and their presentation slides.

For questions regarding educational credit please contact Johnelle Ethridge, Education Coordinator at 417-761-5025 or via email at Johnelle.Ethridge@burrellcenter.com.

Accreditation approval only refers to these educational activities and does not imply endorsement of any commercial products by Burrell Behavioral Health or any other participating organization.

Participants will receive statements of credit at the end of the program when all requirements for credit have been met. Satisfactory completion of objectives will occur through program attendance. Therefore contact hours will be given only for hours the participant attends. In order to receive a statement of credit, all participants must sign-in at the registration desk and turn in a completed evaluation form at the end of the program. Continuing education statements will be e-mailed within 30 days to participants who complete and return evaluation forms and sign in on the program roster.

Conference at a Glance

Wednesday, June 3

7:30 am – 8:30 am Registration Opens
7:30 am – 7:00 pm Exhibits Open
8:00 am – 8:30 pm Welcome and Opening Remarks
8:30 am –11:45 noon Morning Plenary
12:00 noon – 1:00 pm Lunch (provided)
1:15 pm – 3:30 pm Afternoon workshops
3:45 pm – 5:15 pm Afternoon workshops
5:30 pm – 7:00 pm Poster Presentations and Evening Reception

Thursday, June 4

7:30 am – 8:30 pm Registration Opens
7:30 am – 5:00 pm Exhibits Open
8:30 am –11:45 pm Morning Plenary
12:00 noon – 1:00 pm Lunch (provided)
1:15 pm – 2:45 pm Afternoon workshops
3:00 pm – 4:30 pm Afternoon workshops
4:30 pm – 5:30 pm Afternoon workshops

Friday, June 5

7:30 am – 8:30 pm Registration Opens
7:30 am – 5:00 pm Exhibits Open
8:30 am –11:45 pm Morning Plenary
12:00 noon – 1:00 pm Lunch (provided)
1:15 pm – 4:15 pm Afternoon workshops

Wednesday, June 3, 2015

Welcome and Opening Remarks

Joseph Parks, MD

8:00 to 8:30 a.m.
Versailles Room

Director of the Missouri HealthNet Division of the Missouri Department of Social Services, and formerly the Chief Medical Officer for the Missouri Department of Mental Health, Dr. Joseph Parks is uniquely qualified to address the significance and value of successful integration, how public health policy impacts integration efforts, improved prescribing practices as outcome of integration, and the need to improve the spectrum of patient-centered care in both the State of Missouri and our nation.

Morning Plenary

Examining the Key Elements of a Successful Integrated Care Model – Part I

Jeff Howard, CPA and Dennis Freeman, PhD

8:30 to 11:45 a.m.
Versailles Room

As both a Federally Qualified Health Care Center and a Community Mental Health Center, Cherokee Health Systems knows of the opportunities and challenges that face both the primary care and mental health sectors. This workshop will provide an overview of the real world model they have successfully implemented, the challenges of reverse integration, and the roles of behaviorists in the Patient Centered Medical Home.

Specific Goals and Learning Objectives:

1. Describe how shifts in public policy have impacted safety net organizations and access to care for the nation’s most vulnerable populations;
2. List the challenges of establishing and sustaining a viable reverse integration practice;
3. Describe how behaviorists accommodate the flow of primary care and enhance the Patient Centered Medical Home; and
4. Analyze the specific implementation strategies necessary for a successful integration model.



12:00 Noon to 1:00 p.m.
Windsor Room


Afternoon Workshops

Examining the Key Elements of a Successful Integrated Care Model – Part II

Jeff Howard, CPA and Dennis Freeman, PhD

1:15 to 3:30 p.m.
Versailles Room

Part II of this workshop will focus on the evolving best practice of integration and balancing your mission, payroll and the Triple Aim. We will discuss how the behavioral-enhanced patient-centered practice produces promising effectiveness and efficiency outcomes, as well as explore administrative oversight, financing information, and team consultation.

Specific Goals and Learning Objectives:

1. Assess current practice realities and identify modification necessary to balance your agency’s mission, payroll and the Triple Aim (Better Health, Better Health Care, and Greater Value for Dollars Spent);
2. Describe the evaluative process necessary to successfully measure your agency’s outcomes; and
3. Predict the financial impact of integration, including identification of cost savings as well as necessary expenditures in a successful model.


Afternoon Workshops

An Economic Case for Care Integration

Doug Norris, FSA, MAAA, PhD and Stephen P. Melek, FSA, MAAA

3:45 to 5:15 p.m.
Versailles Room

One of the goals of integrated medical and behavioral healthcare is to help curb rapidly-increasing healthcare costs, one of the elements of the Triple Aim. Healthcare costs for patients with chronic medical and comorbid mental health / substance use disorder conditions can be 2-3 times as high as those members with chronic medical conditions without such comorbidities. Across the commercial, Medicare and Medicaid markets, an estimated $26 to $48 billion (2012 dollars) can potentially be saved annually through effective integration of medical and behavioral care. In this workshop, we will present an economic case for care integration, concentrating on the results developed in our report, “Economic Impact of Integrated Medical-Behavioral Healthcare, Implications for Psychiatry” and the associated value opportunity for health plans and providers, as well as our further research in this area regarding results separated between children, adolescents and adults, and by gender.

Specific Goals and Learning Objectives:

1. Estimate the economic impact that integrated medical-behavioral care can have on your organization;
2. Create an economic case and the value opportunity for care coordination within your organization; and
3. Define the role that the behavioral community can have in cost savings through effective medical/behavioral integration, and provider payment reform models opportunities.


Thursday, June 4, 2015

Morning Plenary

Achieving the Triple Aim

Benjamin Miller, PsyD

8:30 to 11:45 a.m.
Versailles Room

Fragmentation in healthcare abounds. It literally permeates every aspect of our system from how we train providers to how we deliver and pay for care. Attempts to “defragment” often come at a price. However, these efforts to integrate are promising insofar that they help work towards the goals of the dominant health policy of the land, the Triple Aim. This workshop will tackle one piece of integration – bringing together mental health, behavioral health, and substance use providers into primary care, and walk through certain considerations that should be made prior to integrating. Leveraging resources from several national efforts around integration, this workshop will introduce participants to the concepts around language, measurement, implementation, financing and policy. The end goal is that participants are exposed to a thorough and comprehensive guide to integrate care.

Specific Goals and Learning Objectives:

1. Describe three ways fragmentation is working against achieving the Triple Aim;
2. List three resources that can help a practice set up an integrated program;
3. Explain the concepts of language, measurement, implementation, financing and policy as they relate to integration; and
4. Predict the policy implications of integrating care as well as opportunities for your own involvement in health policy.



12:00 Noon to 1:00 p.m.
Windsor Room


Afternoon Workshops

Personality Disorders and Health: Overview of Research and Clinical Implications

Thomas Oltmanns, PhD

1:15 to 2:45 pm
Versailles Room

Various forms of personality pathology, including borderline personality disorder, are associated with negative physical health outcomes, including increased risk for chronic medical conditions, overutilization of healthcare services, and persistent failure to engage in healthy behaviors. Personality disorders are also important because they interfere with successful treatments for other mental and physical conditions. The identification and treatment of significant personality disorders can lead to marked improvements in all of these areas. This workshop will review evidence for the impact of personality pathology on health across the lifespan, and it will consider promising evidence regarding personality change in relation to health and health behaviors. Consideration will be given to psychosocial mechanisms that allow people with serious personality problems to function adaptively. We will examine effective assessment procedures that can be used to identify personality pathology, including the use of brief questionnaires and reports from family members. Because symptoms of personality pathology can change with age, and because the prevalence and impact of physical health problems increases with age, special consideration will be given to the assessment of personality problems in older adults. Finally, we will consider evidence regarding efficient, time-limited interventions that are most appropriate for primary care settings.

Specific Goals and Learning Objectives:

1. Describe maladaptive personality characteristics that are associated with the onset and severity of physical health problems, increased use of medical resources, and poor response to standard treatment procedures;
2. List assessment procedures that can be used to identify the presence and severity of these personality features and disorders;
3. Explain adaptive behaviors and social resources that help people cope with, compensate for, and overcome long-standing personality difficulties; and
4. Identify best options for brief treatment of personality problems, and locate resources that can be helpful to family members and healthcare professionals who support and care for patients with difficult personality styles.


Afternoon Workshops

Missouri’s Behavioral Health Care Home Model

Paul Thomlinson, PhD; Jeff Ziegler, RN; and Teresa Condor, RN, FNP

3:00 to 4:30 pm
Versailles Room

This workshop will describe the evolution and development of the Missouri Behavioral Health Care Home (HCH) model in the context of a community behavioral healthcare organization, Burrell Behavioral Health. The presenters will highlight the process of integrating the HCH with the primary care system, re-orienting the system toward a whole-person focus, care management strategies, health-promotion/prevention/wellness strategies, and outcomes derived from the HCH.

Specific Goals and Learning Objectives:

1. List the key components of the Missouri HCH model for patients with serious mental illness (SMI) and co-occurring health problems;
2. Enumerate several challenges likely to be encountered in integrating HCH with primary care, along with suggestions for addressing these challenges;
3. List and describe successful care management and health-promotion/prevention/wellness strategies for patients with SMI and co-occurring health conditions; and
4. Analyze the quality improvement and clinical outcomes derived from the HCH program.


Afternoon Workshops

Research and Integrated Care

Paul Thomlinson, PhD

4:30 to 5:30 pm
Versailles Room

This workshop will focus on how integrated care must include empirically supported treatment, how those measurements are obtained and practice implementation. Particularly, we will focus on the findings of the recent RAISE trials, why this evidence-based research is so significant in the treatment of those with mental illness, and how to implement these findings into integrated practice models.

Specific Goals and Learning Objectives:

1. List the key components of the RAISE study and how this relates to treatment of patients with serious mental illness (SMI);
2. List and describe how to implement the empirically supported treatment program from RAISE; and
3. Demonstrate how to access current research findings and translate those into practice.Burrell is a National Institute of Mental Health Outreach Partner. This workshop is part of our ongoing efforts to promote empirically supported treatment and evidence-based research.


Friday, June 5, 2015

Morning Plenary

Evidence-Based Treatment for People with Severe Mental Illness

Kim T. Mueser, PhD

8:30 to 11:45 am
Versailles Room

Substantial progress has been made in the development and empirical validation of psychosocial treatments for people with schizophrenia and other severe mental illnesses over the past several decades, although established efficacious interventions are often not available. This workshop will describe the nature of recovery-oriented services, and review the evidence supporting eight different evidence-based practices for the treatment of severe mental illness: family psychoeducation, supported employment, assertive community treatment, training in illness self-management, social skills training, cognitive remediation, cognitive-behavioral therapy for psychosis, and integrated treatment for co-occurring mental health and substance use disorders. Future directions for further research on empirically supported interventions will be briefly described. Promising or emerging practices will be identified, such as social cognition training, peer support, training in comorbid medical illness self-management, and treatment of co-occurring PTSD. Obstacles to disseminating evidence-based practices will be reviewed, as well as potential solutions to overcoming those obstacles.

Specific Goals and Learning Objectives:

1. Define “recovery” from mental illness based on new perspectives on the concept, as distinguished from the traditional medical definition;
2. Identify four characteristics of recovery-oriented services for persons with a serious mental illness;
3. List the defining components of eight different evidence-based practices for the treatment of severe mental illness;
4. For each evidence-based practice, list at least one outcome shown to be improved across multiple randomized controlled trials; and
5. Identify two obstacles to implementing evidence-based practices for severe mental illness, and one solution to each obstacle.



12:00 Noon to 1:00 p.m.
Windsor Room


Afternoon Workshops

Implementing Effective Partnerships

Kathy Reynolds, MSW, ACSW

1:15 to 4:15 pm
Versailles Room

This workshop will allow participants to dive into the nuts and bolts of three core issues in integration: financing, supporting access to care and developing healthy partnerships. Successful integration is all about behavior change whether its health behavior change that supports getting to health care appointments or professional behavior change that makes organizational partnerships effective. This workshop will provide practical tools and ideas for successful implementation of the partnerships that are necessary for the success of integration.

Specific Goals and Learning Objectives:

1. Identify three core elements of successful health behavior change;
2. List three things you can do to strengthen your relationship with primary care; and
3. Analyze three financing strategies to increase revenue in your integrated health partnerships.



Teresa Condor, RN, FNP

has been a Registered Nurse for over 20 years with 13 of those years as a Family Nurse Practitioner. Her experience has been in Neurosurgical, General Surgery and Home Health. As a Family Nurse Practitioner, she worked in Private Practice with a Physician caring for patients of all ages. Teresa was previously the Director of Burrell’s Healthcare home and is currently working as the Primary Care Consultant. She works closely with the Nurse Care Managers and Community Support Workers to assure that the clients are receiving primary medical care consistent with appropriate medical standards. The focus is on health promotion and prevention of illness. Teresa has also taught at the bachelors and masters level for nurses and nurse practitioners for University of Phoenix and Maryville University.


Dennis S. Freeman, PhD

has served as Chief Executive Officer of Cherokee Health Systems, a community-based provider of integrated primary care and Community Mental Health Center and a Federally Qualified Health Center since 1978. The company now has over 600 employees and two-dozen service locations including both rural and urban sites. In 2007 the National Center for Primary Care presented Cherokee the Best Practices in 21st Century Primary Care Award. Dr. Freeman is a Licensed Psychologist in the State of Tennessee and is included in the National Register of Health Services Providers in Psychology. He earned a B.A. degree in Psychology at Wheaton College, (Illinois) and a Ph.D. in Clinical Psychology at the University of Tennessee, Knoxville. He completed his internship at the Palo Alto/Menlo Park VA Hospital in California. In 2006 the Tennessee Psychological Association presented Dr. Freeman the Outstanding Contribution to Psychology Award. In 2010 the Department of Psychology at the University of Tennessee honored him with its inaugural Distinguished Alumni Award. Dr. Freeman’s professional interests include health services development and management, preservation of the safety net, managed care, population based care and the blending of behavioral health and primary care services. Along with his colleagues at Cherokee, he has provided training and consultation to numerous organizations across the country on the integration of behavioral health care and primary care.


Jeffrey W. Howard, CPA

earned his Bachelor of Science Degree from Carson-Newman College in 1978, where he majored in Accounting. After graduation, Mr. Howard worked for GR Rush & Company, a local CPA firm in southeastern TN where he gained valuable experience in tax and audit work. He left public accounting to attend seminary. In 1991 he earned his Master of Arts degree in Christian Education from The Southern Baptist Theological Seminary in Louisville, Kentucky and successfully completed all requirements for certification as a Certified Public Accountant. Even though he is now practicing in the private sector, Mr. Howard continues to maintain his certification. After graduating from seminary in December 1991, he joined Cherokee Health Systems as its Controller. This experience gave him a good understanding of the inner workings of a diverse provider of outpatient health care, including medical, behavioral and dental services. He played a key role in the planning, design, renovation and capitalization of a number of integrated care facilities, from renovating a pediatric practice in Talbott to leading in the development of a 63,000 square foot corporate headquarters in Knoxville. Other valuable knowledge obtained while at Cherokee includes Federal and State grants management and Medicaid and Medicare compliance as a Federally Qualified Health Center (FQHC), a Rural Health Clinic (RHC) and a Community Mental Health Center (CMHC). Mr. Howard has also been involved in consulting with clients ranging from local churches and family-owned retail establishments to multi-million dollar health care entities. Engagements have spanned a variety of topics such as accounting system design and setup, personnel law, tax, facilities design and information systems design and implementation. He frequently leads large group training sessions in the areas of financial and technical operations as part of Cherokee Health Systems’ Integrated Care Training Academy. Mr. Howard married his high school sweetheart, Johnnie, in 1987 and they now have 2 daughters, Erin (age 20) and Ellie (age 10). They are active members of Manley Baptist Church in Morristown, Tennessee and both serve in leadership capacities with the music and children’s ministries. As a Deacon and Trustee, Mr. Howard also serves on various committees in the church.


Steve Melek, FSA, MAAA

is a principal and consulting actuary with the Denver Health practice of Milliman. He joined the firm in 1990. Steve’s areas of expertise include healthcare product development, management and financial analysis. He has worked extensively in the behavioral healthcare specialty field, particularly with mental health and substance use disorder parity issues, including quantitative and non-quantitative compliance, parity costs, impacts of effective behavioral healthcare management, and increasingly in the field of financial analysis of integrated medical-behavioral healthcare programs, with a focus on the financial analysis of such programs, and the business case and value opportunities of such programs, including provider payment model reform.


Benjamin F. Miller, PsyD

received his doctorate degree in clinical psychology from Spalding University in Louisville, Kentucky. He completed his predoctoral internship at the University of Colorado Health Sciences Center, where he trained in primary care psychology. In addition, Miller worked as a postdoctoral fellow in primary care psychology at the University of Massachusetts Medical School in the Department of Family Medicine and Community Health. Currently, Dr. Miller is an Assistant Professor in the Department of Family Medicine at the University of Colorado Denver School of Medicine where he is the Director of the Office of Integrated Healthcare Research and Policy.


Kim T. Mueser, PhD

is a clinical psychologist and Executive Director of the Center for Psychiatric Rehabilitation at Boston University. Dr. Mueser’s clinical and research interests include family psychoeducation, the treatment of co-occurring psychiatric and substance use disorders, psychiatric rehabilitation for serious mental illnesses, and the treatment of posttraumatic stress disorder. Dr. Mueser and Susan Gingerich, M.S.W. developed the Illness Management and Recovery program aimed at helping mental health consumers learn how to manage their psychiatric disorders and make progress towards their own personal recovery goals. His research has been supported by the National Institute of Mental Health, the National Institute on Drug Abuse, the Substance Abuse and Mental Health Administration, and the National Alliance for Research on Schizophrenia and Depression. He is the co-author of over 10 books and treatment manuals, and has been published extensively, including numerous peer reviewed journal articles and book chapters. Dr. Mueser has also given numerous lectures and workshops on psychiatric rehabilitation, both nationally and internationally. He can be reached at the Center for Psychiatric Rehabilitation, Boston University, 940 Commonwealth Ave. West, Boston, MA 02215; email: mueser@bu.edu


Douglas T. Norris, FSA, MAAA, PhD

is a consulting actuary with the health practice of Milliman in Denver, Colorado. He has been involved with the mathematics and economics of behavioral healthcare management since 2004, and has helped many organizations to evaluate and better manage their commercial, Medicare, and Medicaid behavioral health programs. He has a particular passion for data-driven approaches to finding members with the potential for as-yet undiagnosed behavioral health conditions, including the use of consumer data to find those who may be more receptive to care interventions. Among his publications are “Economic Impact of Integrated Medical-Behavioral Healthcare, Implications for Psychiatry” (2014) and “Chronic Conditions and Comorbid Psychological Disorders” (2008). Doug can be reached at doug.norris@milliman.com.


Tom Oltmanns, PhD

is the Edgar James Swift Professor of Psychology, Professor of Psychiatry, and Director of Clinical Training in Psychology at Washington University in St. Louis. He was previously professor of psychology at the University of Virginia (1986-2003) and at Indiana University (1976-1985). He earned his undergraduate degree in psychology at the University of Wisconsin and his Ph.D. in clinical psychology from the State University of New York at Stony Brook. With grant support from NIMH and NIA, his lab is currently conducting a longitudinal study of the links between adaptive and maladaptive personality traits and physical health in middle-aged and older adults. Tom has served on the Board of Directors of the Association for Psychological Science and was elected president of the Society for Research in Psychopathology, the Society for a Science of Clinical Psychology, and is currently president of the Academy of Psychological Clinical Science. Undergraduate students in psychology have selected him to receive outstanding teaching awards at Washington University and at UVa. In 2011, Tom received the Toy Caldwell-Colbert Award for Distinguished Educator in Clinical Psychology from the Society for Clinical Psychology (Division 12 of APA). His books include Schizophrenia (1980), written with John Neale; Delusional Beliefs (1988), edited with Brendan Maher; Abnormal Psychology (8th edition, 2014) written with Bob Emery, and Case Studies in Abnormal Psychology (9th edition, 2012).


Joseph Parks, MD

is currently the Director of the Missouri HealthNet Division of the Missouri Department of Social Services. He has also served as Director of the Missouri Institute of Mental Health, Distinguished Research Professor of Science with the University of Missouri-St. Louis, and Clinical Assistant Professor of Psychiatry at the University of Missouri-Columbia. Dr. Parks serves as President of the Medical Director’s Council of the National Association of State Mental Health Program Directors. He practiced psychiatry on an outpatient basis at Family Health Center, a federally funded community health center established to expand services to uninsured and underinsured patients in the Columbia area. Dr. Parks recently served as the Chief Medical Officer for the Missouri Department of Mental Health. Dr. Parks has authored or coauthored a number of original articles, monographs, technical papers, and reviews on implementation of Evidence Based Medicine and Pharmacy Utilization Management and behavioral treatment programs. His work has appeared in several journals including the Journal of Organizational Behavior, Journal of Psychiatric Practices, Psychiatry Quarterly, Manual of Clinical Emergency Psychiatry, Behavioral Interviews, Hospital and Community Psychiatry, and Advanced Studies in Nursing. In 2006 Dr. Parks received the American Psychiatric Association Bronze Achievement Award for a program controlling pharmacy costs by improving prescribing practices.


Kathleen Reynolds, MSW, ACSW

has over thirty years of experience in the mental health and addiction fields and over fifteen years of experience in the bi-directional integration of behavioral health and primary care. Ms. Reynolds is currently principle of Reynolds Associates,an Ypsilanti, Ml based consulting firm. Ms.Reynolds was the first Director of the SAMHSA/HRSA Center for Integrated Health Solutions (the first National Training and Technical Assistance for Integration in the country) and the Vice President for Health Integration and Wellness for the National Council for Community Behavioral Health. Ms. Reynolds was the Director of the Washtenaw Community Health Organization (WCHO), a nationally recognized organization in the integration of behavioral health and primary care service for nine years. The WCHO included a Community Mental Health Services Program, a Substance Abuse Coordinating Agency, and primary health care capitation dollars for Medicaid and indigent consumers.

Ms. Reynolds graduated from the University of Michigan,School of Social Work in 1982. She has presented at a wide variety of conference and conventions on integrated health and is the author/co­ author of numerous articles on the topic. She currently teaches in the Doctor of Behavioral Health Program at Arizona State University and the Integrated Health Certificate program at the University of Michigan. She co-authored a manual on implementing integrated care entitled Raising the Bar: Moving toward the Integration of Health Care a Manual for Providers. Raising the Bar has been used widely to implement integration between the public behavioral health providers and primary care clinics.


Paul Thomlinson, PhD

is a licensed psychologist with specialties in organizational, clinical, and experimental psychology, and is the Vice President–Research and Quality Assurance for Burrell Behavioral Health. He obtained bachelor’s degrees in psychology and sociology from Southwest Baptist University, and went on to earn the M.A. degree in General/Experimental Psychology, and the Ph.D. in Industrial/Organizational Psychology, both from the University of Southern Mississippi. Subsequently, Dr. Thomlinson completed a post-doctoral respecialization in Clinical Psychology and holds the license to practice as a psychologist in the state of Missouri. He has been on the faculties of several universities and graduate schools, including Webster University, SBU, Forest Institute of Professional Psychology, Union Institute, and Central Michigan University, and is a regular contributor to the professional psychological literature, covering a wide array of topics (e.g., emotional intelligence in the workplace, improving systems of health care, collaborative practice models, children’s mental health, pain management,). Dr. Thomlinson has over 65 research presentations at state, regional, national and international conferences (e.g., National Academy of Neuropsychology, American Psychological Association) to his credit, along with over 20 publications of articles or abstracts in the professional literature (e.g., Families, Systems and Health, Archives of Clinical Neuropsychology, American Journal of Pain Management). He has recently been re-appointed to the core faculty of the School of Professional Psychology at Forest Institute, and he is heading up the Burrell-Forest Research Center for Integrated Behavioral and Health Sciences. He is married to Melodie Thomlinson, and has three children, Sarah, Aidan, and Presley.


Jeff Ziegler, RN

has served since January, 2013, as assistant director of Burrell Behavioral Health Healthcare Home, SW Region. In that role Jeff develops staff education programs and oversees QI. He also started a Client Advisory Board, and managed the Teach-back health literacy grant project at adult psych units in two Springfield hospitals. After working three years as a med/surg staff RN at University Hospital and Clinics in Columbia, Mo., Jeff moved with his wife and three children to Springfield. After three years of oncology nursing, he accepted a DON position with the Arc of the Ozarks in 2003, and has worked in mental and behavioral health nursing ever since. In 2009, Jeff received the “Inspiration Award” as one of 7 finalists for the first annual Springfield “Nurse of the Year,” chosen by the Missouri State Board of Nursing from 151 nominees. Jeff also has a bachelor’s of journalism from the University of Missouri, and enjoys hiking and canoeing in the Ozarks.

Hotel Reservations

RamadaChateau on the Lake
Branson, Missouri

Sitting on a beautiful Ozark mountaintop, overlooking the pristine waters of Table Rock Lake, this iconic resort mixes modern luxury with the natural charm of the Midwest.

Special Room Rates

We have special room rates for the conference at $179 (plus applicable taxes) for Mountain/ Lake View Rooms until May 11, 2015.

NOTE: Rooms at the special rate are subject to availability and sell out quickly! Hotel reservations are separate from conference registration and must be booked and paid for separately.

1. Call the Chateau on the Lake 888-333-5253 room reservations 7days a week 8am -7pm; no code is needed only the dates and name of the event.

2. Booking Link http://booking.ihotelier.com/istay/istay.jsp?groupID=1233369&hotelID=11529

3. Booking Group Code – 062015BURR:

·Go to www.chateauonthelake.com and select the dates

·Once on the reservation screen – enter 062015BURR under Group Code and click Update

The only AAA Four Diamond Resort on Table Rock Lake!

toll free: 888.333.5253

Call for Posters



By email to rebecca.randolph@burrellcenter.com; on or by April 30, 2015

You may submit posters in person or mail to Rebecca Randolph; Burrell Behavioral Health; 1300 Bradford Parkway; Springfield, MO 65804 on or by May 15, 2015.

⇒ Include author name, credentials, and affiliations.
⇒ Abstract is limited to 2-pages.
⇒ Abstract should include a cover page.
⇒ Abstracts must be presented as a research study and include a background, methods,
results and conclusions.
⇒ Research must demonstrate identifying and sustaining events to build pathways to integration
between primary healthcare providers and behavioral health services.

⇒ Presentation must cover the same material as the abstract.
⇒ Should include: materials and methods, objectives, results, conclusions, references and acknowledgements.
⇒ Posters must be creative and innovative.
⇒ You may display your information in tables, text, figures, photography, etc.
⇒ Figures should be designed to be viewed from a distance.
⇒ Poster presentations must be no larger than 2 feet high and 3 feet wide and must be presented in landscape fashion.

Please note: All poster presenters must be registered conference participants. Poster presenters will be expected to attend the Evening Reception and Poster Presentations on Wednesday evening.