For Clients

Burrell Behavioral Health Payment Policy

Burrell Behavioral Health (BBH) Payment Policy ("Policy") is intended to accomplish the following:

  • Ensure access to necessary behavioral health care;
  • Assist uninsured clients by providing financial assistance until such time as clients are able to obtain insurance coverage;
  • Provide financial assistance to members of the community in need of healthcare services but who cannot afford to pay for those services, and address the billing and collection practices for uninsured clients and clients with demonstrated financial need, as well as clients with public or private insurance.

This Policy is specifically designed to address client access, utilization, billing, and collection practices for uninsured clients and clients with demonstrated financial need, as well as clients with public or private insurance who receive care at BBH. BBH seeks to ensure that clients are made aware of the financial assistance available to them at the earliest point in consumer care possible and that all clients pay a fair and reasonable amount for the services rendered by BBH.

For a description of available Financial Aid, please click here.

If you have questions or concerns about the policy, please contact our Client Advocate at patientaccounts@burrellcenter.com or 417-761-5199.

For Clients

Payment Policy: Frequently Asked Questions

Becomes Effective and Enforced: February 04, 2019

GET STARTED

Access the Care You Need

To access this service, take the first step of visiting one of the Burrell walk-in clinics near you. Our team will evaluate and assess the client's needs and identify the appropriate service for that person. Burrell walk-in clinics file insurance information and applications for financial assistance and schedule follow up appointments to start clients in proper care. Click the link below to find the walk-in clinics serving your area, see hours and find more information. Call 417-761-5000 with any questions.

View Walk-In Clinics
24-Hour Crisis Line

Call our toll-free, 24-hour telephone line for help with your immediate crisis situation.

for Southwest Missouri 1-800-494-7355

for Central Missouri 1-800-395-2132