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24/7 Crisis Help
If you or a loved one are in crisis, please call our FREE 24/7 crisis team to connect with help immediately.
- Southwest Missouri: 1-800-494-7355
- Central Missouri: 1-800-395-2132
- Kansas City: 1-888-279-8188
- National Crisis Line: Call or text 988
You also can walk into one of our Behavioral Crisis Centers for immediate assistance.
- Springfield, MO: 800 S. Park, Springfield, MO 65802
- Columbia, MO: 1805 E Walnut St, Columbia, MO 65201
- Independence, MO: 17844 East 23rd St S, Independence, MO 64057
Schedule an Appointment
To schedule an appointment or learn more about starting services, please contact our Scheduling Team.
- Southwest Missouri: 417-761-5000
- Central Missouri: 573-777-8300
- Kansas City: 816-254-3652
Records Request/Release of Information
If you would like copies of your records or health information, please submit a request online at https://www.burrellcenter.com/release-of-information, or contact our Release of Information team at 417-761-5270 or ROI@burrellcenter.com.
Employment Verification
For employment verification, please contact our Human Resources team at HumanResources@burrellcenter.com.
Connect with Client Experience
Burrell is committed to quality care. We believe every individual who receives services has a voice and a story worth hearing. The Client Experience team is available to receive feedback, concerns or questions to help support, advocate and facilitate resolution for clients through their journey while using their feedback to create a stronger foundation for the care we provide. To complete our client satisfaction survey please click here.
The T.I.P.S. (Thoughts, Improvements, Problems, Solutions) Feedback Form process is a tool designed to enable persons served, family members, employees, and other stakeholders to seek resolutions to complaints, request changes to the provision of services, submit suggestions for improvement of BBH and its services, or submit a formal grievance and receive a timely, written response. There will be no retaliation for using this process. You will receive a written response within 10 business days of submitting this form. By completing this T.I.P.S. Feedback Form you are giving consent to be contacted and acknowledgement that you may or may not have received services in the present/past. To complete our TIPS survey, please click here.
To reach the Client Experience voicemail line, please call (417) 761-5078 to leave a voicemail or e-mail at clientexperience@burrellcenter.com. Voicemails and emails are routinely checked and the feedback, concern, or question is linked to the appropriate department to ensure and support resolution.
Internships & Job Inquiries
For internships, please contact AcademicClinicalTraining@burrellcenter.com.
For job inquiries, please visit our careers page.
Visit a Walk-In Clinic
If you need to access care, you may visit one of our walk-in clinics for faster access to care. You will receive a same-day evaluation that will connect you with the appropriate care for your situation, file financial forms, and get scheduled for follow-up appointments. View Walk-In Clinics Near You
Other Inquiries
For all other inquiries, please call us at 417-761-5000.