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What can we do for you?

We are here to listen, help and answer your questions or concerns. Please let us know how we can assist you.

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Talk with an operator

Please call our main number in the Southwest Region 417-761-5000 or in the Central Region 573-777-8300 to talk with an operator and be connected to the right department for your need. You may also e-mail us with any questions or concerns. We attempt to respond to all emails in a timely manner, however, we do not have staff that man our email account outside of regular business hours.

Call our Crisis Line

If you are in crisis, please call our FREE 24/7 crisis assist team to connect with help immediately.

Southwest Missouri: 1-800-494-7355

Central Missouri: 1-800-395-2132

Kansas City: 1-888-279-8188

Visit a Walk-In Clinic

If you need to access care, you may visit one of our walk-in clinics for faster access to care. You will receive a same day evaluation that will connect you with the appropriate care for your situation, file financial forms and get scheduled for follow-up appointments. View Walk-In Clinics Near You

Contact a Client Experience Specialist

Burrell is committed to quality care. We believe every individual who receives services has a voice and a story worth hearing. That's why our Quality Department developed the Client Experience team to support and advocate for clients through their journey to recovery, while using their feedback to create a stronger foundation for the care we provide.

Call (417) 761-5078 to talk to a Client Experience Specialist.

24-Hour Crisis Line

If you or a loved one is experiencing a mental health or substance-use crisis, please call our toll-free 24-hour telephone line. Our team can help provide immediate assistance.

Southwest Missouri: 1-800-494-7355

Central Missouri: 1-800-395-2132

National Help Line: Call or Text 988