Finances & Insurance Information

In Arkansas*:

Medicare

Medicaid

Summit

Empower

Arkansas BCBS

New Directions

Arkansas Total Care

Aetna

AmBetter

CIGNA

Municipal Health Benefit Fund

Optum

Humana Military (TRICARE)

In Missouri*:

Anthem

Optum / United Behavioral Health

HomeStateHealth

AmBetter

Medicare

Medicaid

MissouriCare (Healthy Blue)

Mercy Managed Behavioral Heath

HealthNet Federal Services (TRICARE)

CIGNA

CoxHealth Network

Cox HealthPlans

CoxHealth Medicare Plus (Essence)

ComPsych

*Please confirm coverage with your insurance company and the Burrell Benefits and Eligibility Team by calling 417-761-5240.

If BBH is out of network, you may contact your insurance company, carrier to initiate a Single Case Agreement (SCA).

You can make payments by calling our Financial Specialist line at 417-761-5199.

Reference our ‘Payment Policy’ in the footer of the website.

Your final bill consists of actual services rendered and an estimate is not a guarantee of final bill charges. Charges may vary from physician/provider estimates due to unforeseen circumstances including, but not limited to changes(s) in diagnosis and/or treatment plans by your physician/provider.

You should bring your current insurance card to your next visit. You can also update your information by calling our Managed Care Office at 417-761-5240 Monday through Friday, 8 a.m. - 5 p.m. to provide updated information.

These definitions apply to most common insurance coverages. To understand your plan benefits specifically, contact your insurance company for details.

• In-Network- providers who have contracted with an insurance company at pre-negotiated rates to provide services to plan members. Anyone outside that network is considered out-of-network so discounted rates will not apply.
• Copayment/Copay- flat dollar amount specified by your insurance plan to be paid at a visit. That amount may vary by visit type or service.
• Deductible- dollar amount that must be paid out-of-pocket before an insurance company begins to pay for services. This amount resets at the beginning of a new benefit period (typically this is on an annual basis).
• Out-of-Pocket- expense that must be paid depending upon your insurance plan. Costs vary by plan and there’s usually a maximum out-of-pocket (MOOP) cost.
• Coinsurance- percentage you pay to share the cost of covered services after your deductible has been paid.
• Non-Covered Services- insurance plans specify what services your plan will cover. Any service received outside of that must be paid out-of-pocket.