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How to get connected

Virtual Appointments

Choose the type of appointment

Microsoft Teams Appointment

Here are the steps to join a Microsoft Teams meeting when you receive a link:

  1. Open the Email or Message: Find the email or message containing the Teams meeting link.
  2. Click the Link: Click on the link that says "Join Microsoft Teams Meeting."
  3. Choose How to Join:
    1. Web Browser: If you don't have the Teams app, you can join via your web browser. Select "Continue on this browser."
    2. Teams App: If you have the Teams app installed, you can choose to open the meeting in the app.
  4. Set Up Your Audio and Video:
    1. Allow Teams to access your microphone and camera if prompted.
    2. Choose your audio and video settings.
  5. Join the Meeting: Click "Join now." If the meeting has a lobby, you might need to wait for the host to admit you.

Download the mobile app

Zoom Meeting Appointment

Accessing a Zoom meeting invite:

  1. Open the Email or Message: Locate the email or message containing the Zoom meeting invite.
  2. Click the Invite Link: Click on the link provided in the invite. It will look something like this: https://zoom.us/j/1234567890.
  3. Launch Zoom:
    • If you have the Zoom app installed, it will open automatically.
    • If you don't have the app, you can join from your web browser by selecting "Join from your browser."
  4. Enter Meeting Details: If prompted, enter the Meeting ID and Passcode provided in the invite.
  5. Set Up Audio and Video: Allow Zoom to access your microphone and camera, and adjust your settings as needed.
  6. Join the Meeting: Click "Join" to enter the meeting.

 

 

Download the mobile app

Need Assistance?

If you need assistance with the meeting please contact your clinician via email or contacting client access staff at the clinic you are receiving the services at.

If it is a virtual service please contact the Client Access Staff at the Ash Street Clinic .

If you or a loved one is experiencing a mental health or substance-use crisis, please call our toll-free 24-hour telephone line. Our team can help provide immediate assistance.

Southwest Missouri: 1-800-494-7355

Central Missouri: 1-800-395-2132

National Help Line: Call or Text 988