Client/Patient Rights
- To receive prompt evaluation, care and treatment.
- To be informed of diagnosis and treatment (including potential risks and benefits of treatment) in terms that are understandable, and to participate in treatment planning to the fullest extent possible, including asking questions about any procedures used in treatment.
- To receive sufficient information to enable the client/patient to give or withdraw informed consent regarding service delivery, concurrent services and composition of service delivery team.
- To be provided with an interpreter and/or auxiliary aids, if necessary.
- To receive these services in the least restrictive environment.
- To receive these services in a clean and safe setting.
- To not be denied admission or services on the basis of race, color, national origin, age, disability, sex, religion, any other characteristic protected by applicable federal, state or local laws or inability to pay or whether payment for those services would be made under Medicare, Medicaid or Children’s Health Insurance Program (CHIP).
- To have confidentiality of information and records in accordance with federal and state law and regulation.
- Federal laws and regulations do not protect any information related to suspected harm to self or others and suspected abuse or neglect from being reported under state law to appropriate state of local authorities.
- To be treated with dignity and addressed in a respectful, age appropriate manner.
- To receive humane care and treatment, free from abuse, neglect, corporal punishment and other mistreatment such as humiliation, retaliation, threats or exploitation, including financial exploitation.
- To receive medical care and treatment in accordance with acceptable standards of medical practice, if the program offers medical care and treatment.
- To consult with a private, licensed practitioner at one's own expense.
- To have the same legal rights and responsibilities as any other citizen, unless otherwise prescribed by law.
- To be the subject of an experiment or research only with one's informed, written consent, or the consent of an individual legally authorized to act, and to decide to withdraw at any time.
- To refuse hazardous treatment unless a person legally authorized to act on behalf of the client/patient has given Burrell Behavioral Health permission to proceed with treatment.
- To request and receive a second opinion before hazardous treatment, except in an emergency.
- To not participate in non-therapeutic labor.
- To file a complaint or grievance, without punishment or retaliation, and receive an impartial review if one believes that any of the rights listed above have been violated.
- To have access to records and information pertinent to the individual, in sufficient time to facilitate their decision making and determine who will have access to those records and information.
- To have access or be referred to legal entities for appropriate representation, self-help support services, and advocacy support services.
